问答【Request for Help: Missing Download Link】No Download Entrance After Purchasing [Product Name]; Order Emails to Designated Inbox Available

Hello, I completed the purchase of [Product Name] at [purchase time: around X o’clock on X month X day]. For relevant order details (including the order number and inquiry link), you may refer to the emails sent to [email protected] or [email protected] after I placed the order. I have kept these emails and am ready to provide them whenever necessary.

However, after the payment was successful, no download link popped up on the page, and I also couldn’t find the relevant download entrance in the order details page. The problem still persists even after I tried refreshing the page and logging back into my account. I wonder what might be causing this issue? What steps do I need to take to obtain the download link? If further verification of the order is needed, please let me know what information needs to be extracted from the emails, and I will cooperate promptly. Looking forward to your reply, thank you!